Frequently Asked Questions

What is the ideal dose of Bio Spirulina?
For adults :6-9 tablets or 4-8 capsules a day.
For kids: 3-6 tablets or 2-4 capsules

What is Bio Certification?
Our products are organic certified by a third party. Third party certification means
that an independent organization (Green Control) has reviewed the manufacturing
process of our products and has independently determined that the final product
complies with specific standards for safety, quality and performance (EU 834/07 and 889/08)

Can children consume Bio Spirulina?
Yes. Bio Spirulina is a great source of nutrients necessary for all children.

Is it safe to use Bio Spirulina during pregnancy and nursing?
Initially you have to check with your doctor.
Spirulina is a completely natural product without any chemical process. It is
considered food.

Does Bio Spirulina help with weight loss?
Bio Spirulina is not a weight loss product but it offers an excellent support if you’re
on a diet. It’s said that Spirulina reduces the appetite and elevates your energy levels, allowing you to exercise more and eat less.

Is Bio Spirulina Vegan and Gluten free?
Yes. Both our Tablets and Capsules are vegan and gluten free.

Why am I being returned to the Shopify Checkout page after trying to place an order with Afterpay ?

A: There are three common causes for a customer being returned to the Shopify checkout page after trying to place an order with Afterpay. These causes are listed below:

  1. Incomplete customer information.
    Please ensure that both of the following customer information fields are configured as mandatory:

    • Your First name.
    • Your Email address.

  2. Invalid order amount.
    A customer’s Afterpay transaction will not be approved should the order total be:

    • Below the merchant minimum order value.
    • Above the merchant maximum order value.
    • In a non-supported currency.
      As such, you will be returned to the Shopify checkout page.
  3. Incorrect merchant credential configuration.
    The communication between Shopify and Afterpay is dependent on a correct combination of your Merchant ID and Secret Key.
    Please ensure that:

    • Your Merchant ID is entered correctly.
    • Your Secret Key is entered correctly.
    • Test Mode is not enabled.